MAINTENANCE SERVICE
Maintenance Service
N-GEN Maintenance Programs: Dedicated to maintaining your systems at peak performance.
N-GEN understands that your ICT / Communication systems are critically links to customers, suppliers and employees. We are dedicated to maintaining your systems at peak performance and minimizing downtime. We offer several types of service agreements that can be customized for your business:
Communication and ICT Systems Maintenance
N-GEN Maintenance Contract
Our comprehensive maintenance contracts protect your business from unplanned expenses.
Includes:
* Replacement of any and all malfunctioning components including parts, labor and trip charges
* Priority service
* 4 hour emergency response time
* One-stop source for all system problems
* Multi-year plans for additional savings
N-GEN Maintenance Programs: Dedicated to maintaining your systems at peak performance.
N-GEN understands that your ICT / Communication systems are critically links to customers, suppliers and employees. We are dedicated to maintaining your systems at peak performance and minimizing downtime. We offer several types of service agreements that can be customized for your business:
Communication and ICT Systems Maintenance
N-GEN Maintenance Contract
Our comprehensive maintenance contracts protect your business from unplanned expenses.
Includes:
* Replacement of any and all malfunctioning components including parts, labor and trip charges
* Priority service
* 4 hour emergency response time
* One-stop source for all system problems
* Multi-year plans for additional savings
| Two Levels Service: | |
|
Plan I Monday through Friday 8:30am to 5:00pm excluding holidays |
Plan II Monday through Friday plus emergency Service 24 hours a day, 7 days a week including holidays |